Switch to Connect Pro Global
Thank you for considering Connect Pro Global! We have provided instructions below for if you are able to login to your Arise Portal- but you signed up as a sole proprietor, under a different company (Service Partner), or a an incorporated business. If you originally chose another IBO, you would speak with them regarding releasing you from their company. Once released, you'd then be able to join our team using our Referral Codes:
Service Partner ID 1151580 or
FEIN 993480239.
Even thgouh it says "Work For Someone Else" you'll still Be Your Own Boss (1099-INC) & Choose Your Own Intervals with guidance, organization and ease
We will accept on our end then you can sign your NDA & MSA Documents.
Please READ ALL STEPS before taking any action:
In order to switch from sole proprietor or IBO to agent of a call center company: You will need to terminate your Master Service Agreement. To terminate your MSA on the Arise portal click on Documents > Master Service Agreement > Terminate MSA. Select a Termination Date and Reason. Click Submit.
You will receive a confirmation email indicating your MSA has been terminated. Once the MSA has been terminated you will be able to complete registration again by emailing registration the following information:
Please email registration@registration.arise.com and include the following information as it appeared on your profile:
Agent ID:
Username:
Full Name:
Full Mailing Address:
Email Address:
Phone Number(s):
DOB:
· Assistance Being Requested - Activate the account as I want to register as an agent under a call center their Service Partner ID is 1151580 FEIN is 993480239.
. Please Note: If you select todays date as the term date of your MSA, allow 24 hours for processing.
If you have recently changed from a Sole Proprietor to request to become an agent under Connect Pro Global and are no longer able to log into the Arise Portal (with errors such as incorrect username and password), please email registration@registration.arise.com. Be sure to include your full name, Agent ID number (if you have it), error message received, and the email used to register.
IF you do not see the Terminate MSA Option Click on Client Opportunities and Scroll Down to Tasks as seen below:
Click the Refresh Button beside "Tasks" and Look For The Option TO Join A Service Partner.
If you still do not have the option to Join A Service Partner - Go to the Arise Virtual Assistant (AVA with her coffee in the bottom right hand corner) and start a new conversation. After the bot sends it's greeting; type and send:
"Finding a service partner on the Arise® Platform. "
If the response still does not fix your issue, go to the Live Chat with Registration Support who will either connect you with a Live Partner Support / Registration Agent or help to resolve your matter.
To change the company you work for on the Arise Platform, you must ask your current company owner to drop you as an agent first. If you are unsure who your IBO is- please login to the Arise Portal. Then Go to My Profile>Information, as seen below
Once they release you, you can notify Arise that you have joined a new company by following these steps:1. Click on the link that says Join an Arise-Affiliated Corporation (a Service Partner/Work for someone else).
2. Enter the EIN or IB ID number for Connect Pro Global Corp & search:
IB ID1151580 or
FEIN 993480239
3. Send us a request, your screen should look like the one below; & then email us at connectprogloballlc@gmail.com AND OR support@connectpro.global to expedite acceptance.
A Statement of Work (SOW) is an agreement between the company and Arise. Therefore, any change in the affiliation between the Call Center Company and the Agent would require issuing a new SOW between Arise and the call center company.
Note: If you do not see the 'Join an Arise-Affiliated Corporation' link, it will only appear after your current company has released you. Please contact your current company's Business Owner and request to be released. You can find your current IBO's contact information under the "Information" Tab in the Arise Portal as seen above.
If you would like us to contact them for you as well to accelerate the release, send us your name, number & CSPID; as well as their contact information as seen in the portal.
You can contact them via all channels to request release.
For email correspondence, you can copy & past the Request For Release Template below:
Subject Line: URGENT: Kindly Release Me From Your Company Immediately.
To Whom It May Concern:
My name is (Your First & Last Name) and My CSPID is (Your CSPID). I am demanding to be immediately released from your business. This can be done by navigating to the "Agents" tab on the left hand side of your portal, clicking on my name, the "agent Administration" tab, then selecting "Drop this Agent from your Independent Call Center Roster." & save. Please pay attention to your "Tasks" once this is done to confirm cancellation.
I anticipate your speedy cooperation.
Thank you so much,
Your Name
Your Number
Your CSPID
